Vilho R?is?nen Implementing Service Quality in IP Networks
Купить за 15240.54 RUR
While more and more data is shifted from circuit-switched to packet-switched networks, the users of these networks expect a smooth, continuously unproblematic service (unrelated to the amount of data transported). Therefore, the reliability of a network as well as the satisfaction of its users
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Vilho R?is?nen Service Modelling
Купить за 14774.08 RUR
Learn how to use service modelling to streamline and optimize processes! Information about customer needs, the technical composition of services, and service performance are fundamental to effective service management. Service modelling is a structured approach to utilizing this information to
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Dennis Snow Unleashing Excellence. The Complete Guide to Ultimate Customer Service
Купить за 1942.02 RUR
A step-by-step guide to designing and implementing an amazing customer service culture In today's competitive business environment, keeping customers happy is the key to long-term success. But some businesses provide much better customer service than others. It's not always clear what works and
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John Zinkin Challenges in Implementing Corporate Governance. Whose Business is it Anyway?
Купить за 3731.49 RUR
John Zinkin's new book on Challenges in Implementing Corporate Governance is a welcome addition for board members and senior management on how to improve corporate governance in the post-crisis period. John correctly identifies that most boards on underperforming companies have three elements of
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Beate Kanisch F?r die sch?nen Momente im Leben
Купить за 1180.55 RUR
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Ulla Koivukoski Managing Mobile Services
Купить за 14774.08 RUR
New, attractive services for communications systems are versatile and promise to make the next generation of communications a success. Yet, as the systems grow more complex and diverse, so do the challenges of managing them. Service management derives from technologies used in fixed telephony
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Zhuo Xu Designing and Implementing IP/MPLS-Based Ethernet Layer 2 VPN Services. An Advanced Guide for VPLS and VLL
Купить за 6465.68 RUR
A guide to designing and implementing VPLS services over an IP/MPLS switched service provider backbone Today's communication providers are looking for convenience, simplicity, and flexible bandwidth across wide area networks-but with the quality of service and control that is critical for business
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Anders Gustafsson Competing in a Service Economy. How to Create a Competitive Advantage Through Service Development and Innovation
Купить за 3228.22 RUR
Competing in a Service Economy is a hands-on guide to creating services, with illustrative examples from service-oriented companies including Disney, Ericsson, IKEA, National Association of Convenience Stores, Ritz Carlton, Scandinavian Airline Systems, Sterling Pulp Chemicals, and Telia Mobile.
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Коллектив авторов Atlas of Best Practices in STEM Education (Finland, Ireland, Sweden, Turkey, Russia, Kazakhstan)
Купить за 139 RUR
The book presents the Atlas of Best Practices of Implementing STE(A)M Education in Finland, Ireland, Sweden, Turkey, Russia and Kazakhstan. Based on the analysis of official reports and regulatory acts, the advanced national and international practices in STE(A)M are described. The main trends in
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Robert R. Moeller Executive's Guide to COSO Internal Controls. Understanding and Implementing the New Framework
Купить за 7312.38 RUR
Essential guidance on the revised COSO internal controls framework Need the latest on the new, revised COSO internal controls framework? Executive's Guide to COSO Internal Controls provides a step-by-step plan for installing and implementing effective internal controls with an emphasis on building
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Полная сборка LCD-экрана и дигитайзера для Huawei Nova 8i NEN-L22 NEN-LX1 NEN-LX3
Купить за 2280 RUR
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Полная сборка LCD-экрана и дигитайзера для Huawei Nova 8i NEN-L22 NEN-LX1 NEN-LX3
Купить за 2330 RUR
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